Job Description

If you are looking to excel and make a difference, take a closer look at us...
Functional (job responsibilities)

• Set and achieve performance indicators and financial goals for the product portfolio and report to management
• Outline and present business cases for new products, features and services, engaging with key business stakeholders to outline requirements
• Develop and implement a company-wide go-to-market plan, working with all departments to execute, including Project Management, Marketing, Customer Service, Sales, Analytics, Advertising and Finance
• To achieve the established sales and business goals through effective planning, implementation and control of all aspects of the marketing and sales processes.
• Develop and execute effective and superior marketing campaigns and to expand current product offering in line with marketing objective and strategies.
• Contribute constructively and creatively in the planning and implementation stages of all programs to drive maximum product sales, conversion, loyalty and awareness.
• Work with respective internal departments to ensure these programs are properly executed in a timely manner with the approved promotion strategies, credit policies, product communication and marketing budgets.
• Provide clear direction and communication to the relevant advertising agencies in devising, producing and execution of the advertising work, which will communicate the product positioning, and the agreed objectives of the programs.
• Monitor and analyze performance of all programs to ensure results are on track and if not, to identify the problems/issues and recommend solutions to rectify them.
• Drive P+L impact at program and product level to deliver maximum return on investment
• Monitor and control the advertising and promotion funds allocated to respective programs
• Ensure compliance in all internal and external dealings with customers.

Managerial (team/group responsibilities)

• Lead and develop a team of product owners responsible for achieving performance indicators and financial goals
• To put our customers first, provide superior advice, products & services and always act with the highest level of integrity.

Organizational (organizational responsibilities)

• Responsibility to our franchise - put HLB's long term interests ahead of each unit's short-term gains.
• Respect the HLB culture & take an active role in the communities.
• Provide superior results for our shareholders.

Education/Qualification

• Bachelor's Degree in Business or related field; MBA or related advanced degree a plus.
• 8+ years of product management/development experience

Experience

• Experience in managing budget plans and developing business cases
• Demonstrated product planning success in a fast-paced multi-product environment
• Thorough understanding of the product lifecycle management process and user experience touchpoint management
• Knowledge of usability, accessibility and analytics is essential
• Disciplined time manager with strong ability to determine and manage priorities
• Excellent written and verbal communication skills with the ability to communicate and present across all levels of the organization with the ability to explain complex elements in a simple way
• Strong analytical capability, able to draw conclusions from data, key performance indicators and trends
• Ability to remove roadblocks through creative problem solving, negotiation or conflict management skills

About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.