Job Description

Ensure daily operations run smoothly. Manage and address daily issues in Management & Operations. Ensure staff adhere to work ethics and company policies. Ensure that staff do not violate the company's SOPs. Ensure staff report every incident or accident. To conduct interviews. Ensure daily arrangements of operation staff fulfill daily operations. Monitor disciplinary issues and conduct counseling sessions. Monitor probationary staff and ensure the confirmation process. Ensure and monitor sales analysis Manage petty cash and record all cash transactions accurately Prepare appraisal forms for all staff (Performance Reports). Regularly check staff company phones. Monitor staff leave applications through Infotech. Prepare memos and letters to clients, agencies, and staff. Ensure lesson plans are prepared on time. Check and monitor emails for all staff. Ensure all documents are saved in the Company Drive. Plan and monitor monthly sales targets. Ensure and monitor the cleanliness of the center/office. Monitor the total daily count of students for each program. Review staff work schedules.
Job requirements

Bachelor's degree in Business Administration, Management, or a related field. At least 2 years of experience in branch management or operations management, preferably in a education industry. Proven ability to lead and motivate a team effectively. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Exceptional organizational skills with the ability to prioritize tasks and manage multiple projects. Strong verbal and written communication skills for effective interaction with team members, technicians, and contractors. Ability to analyze data, prepare reports, and identify areas for improvement. High level of accuracy in managing operations, inventory, and job assignments. Proactive approach to resolving issues and implementing solutions. Willingness to adapt to changing priorities in a fast-paced environment.
Job Type: Full-time

Pay: RM2,700.00 - RM3,000.00 per month

Benefits:

Free parking Maternity leave Opportunities for promotion Professional development
Experience:

* managerial: 2 years (Required)