Hearing Care Practitioner / Sales Advisor (ipoh, Perak)
Ipoh, Malaysia
Job Description
Roles & Responsibilities
- Conduct hearing tests, evaluate hearing conditions and provide accurate diagnosis.
- Understand patient\xe2\x80\x99s needs
- Fit and dispense patients with appropriate hearing aids or products based on each hearing condition.
- Program hearing aids.
- Counsel and follow-up with customers and their families.
- Troubleshoot hearing instrument technical issues and if required, to send for laboratory repair.
- Manage daily outlet operations, cash flow and branch target.
- Phone calls to customers i.e, reminder calls, follow-up calls with customers on hearing aids usage, KIV cases, etc.
- Administer diagnostics test reports, scanning, sending out, record and reports maintenance.
- Responsible for administrative duties, invoicing and payments.
- Follow up on repairs and collection.
- Ensure cleanliness and maintenance of the branch.
- Replenish stock at branch.
- Assist in marketing initiatives / activities
- Home Visits.
- Any discipline preferably in Business or Retail Management
- Some experience in retail sales or in hearing healthcare.
- Customers-oriented
- Proficient in Microsoft Office
- Good phone etiquettes and communication skills
- Pleasant disposition
- Able to engage with customers
- Sales-driven
- Dental insurance
- Health insurance
- Commission pay
- Ipoh: Reliably commute or planning to relocate before starting work (Required)
- Health insurance
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Job Detail
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Job IdJD937074
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationIpoh, Malaysia
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EducationNot mentioned