Help Desk Analyst
Job Description
Responsibilities:??????
The personnel will be the contact point from end-users when they have a question/trouble with their OA environment (Windows 10, Active Directory, File server, SharePoint, Internet/Intranet access etc.).???????????
This personnel will do the 1st troubleshooting and if needed, escalate to IT members or System PIC.??????
Some BAU task will be assigned depending on the skillset and resource availability.???????
Also, domain account lockout, PC setup task etc. may be assigned. (However, the IT head is concerned about giving a strong permission in terms of audit)
Requirements:??????
Minimum Diploma holders???????
Experience in helpdesk environment will be advantegeous.??????
Minimum 1 year experience in the IT environment.
Job Types: Full-time, Permanent
Pay: RM1,909.75 - RM4,000.00 per month
Benefits:
Health insurance
Work Location: In person
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Job Detail
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Job IdJD1291276
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, M14, MY, Malaysia
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EducationNot mentioned