Job Description

A HORECA (Hotel, Restaurant, and Catering) specialist's job description typically involves a mix of sales, relationship management, and product expertise within the food service industry. Key responsibilities include identifying new clients, building relationships with decision-makers like Head Chefs and F&B Managers, developing and executing sales strategies to meet targets, presenting products, and providing market insights.

Core responsibilities

Sales and business development:

- Proactively identify and acquire new clients in the hotel, restaurant, and catering sectors.

- Develop and implement strategic sales plans to achieve revenue targets.

- Present and demonstrate products to potential customers, highlighting their quality and versatility.

Client relationship management:

- Build and maintain strong, long-lasting relationships with key decision-makers.

- Provide excellent customer service and customized solutions to meet client needs.

Market and product expertise:

- Become a product expert and stay informed about industry trends, market developments, and client preferences.

- Analyze sales reports and market data to inform strategy.

Reporting and administration:

- Prepare and present sales forecasts, reports, and performance metrics.

- Maintain accurate records of all sales and client activities.

Collaboration:

- Collaborate with internal teams, such as procurement and logistics, to ensure timely delivery and product availability.

Required skills

- Strong sales, communication, and negotiation skills.

- Proven ability to build and manage client relationships.

- Deep understanding of the HORECA industry and its dynamics.

- Excellent presentation and product demonstration skills.

- Strong analytical and reporting abilities.

- Adaptability, resilience, and customer service orientation.

Job Type: Full-time

Pay: RM2,000.00 - RM10,000.00 per month

Benefits:

Flexible schedule Maternity leave Opportunities for promotion
Work Location: On the road