Hospitality Specialist (langkawi Jetty Point)

Langkawi, Kedah, Malaysia

Job Description


  • Minimum Diploma studies in any field with 1-2 years of working experience in high-end service-related industry eg. hospitality, F&B, airlines, retail sales, etc.
  • Enthusiastic with a positive and patient attitude and possess a flair for customer service.
  • Strong interpersonal and communication skills with ability to foster relationships with all levels of customers.
  • Observant and able to evaluate environment and customers for cues.
  • Pleasant demeanor, well-groomed, physically IT.
  • Positive attitude, patient and proactive. Able to \xe2\x80\x9cthink on your feet\xe2\x80\x9d.
  • Maintains regular and consistent attendance and punctuality and available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
  • Ability to work as part of a team.
  • Agile and flexible to travel within Malaysia.
Responsibilities

Summary of Key Responsibilities
  • Welcomes our customers in a friendly and professional manner and presents a positive first impression, synonymous with company\'s brand image.
  • Proactively engages customers through frequent and spontaneous sampling sessions to create attention for company\'s products.
  • Interacts with customers, ascertains their needs and serves customers by helping them select products and merchandize and assisting with inquiries or concerns.
  • Supports company sales through engagement with customers, suggestive selling and sharing product knowledge.
  • Assists store with other duties which includes, but not limited to stocking of merchandize, ensuring tidy arrangement of tables and chairs, general cleanliness of the store, etc.
  • Offers recommendations to continuously improve customer experience.
  • Supports the implementation of company\'s programs or initiatives.
  • Follows company\'s operational policies and procedures and reports essential information to superior.
Benefits
  • Dental, Miscellaneous allowance
  • Medica
  • Sports (e.g. Gym)
  • Vision, Formal (e.g. Shirts + Ties)
  • Staff Purchase/ Discount
  • Office: Mondays - Fridays ; Retail Outlets: 5 days per week, shift required

Ricebowl

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Job Detail

  • Job Id
    JD982543
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Langkawi, Kedah, Malaysia
  • Education
    Not mentioned