Job Description

Mohon

Kelayakan

Key Knowledge, Skills and Abilities

• Minimum Diploma studies in any field with 1-2 years of working experience in high-end service-related industry eg. hospitality, F&B, airlines, retail sales, etc.
• Enthusiastic with a positive and patient attitude and possess a flair for customer service.
• Strong interpersonal and communication skills with ability to foster relationships with all levels of customers.
• Observant and able to evaluate environment and customers for cues.
• Pleasant demeanor, well-groomed, physically IT.
• Positive attitude, patient and proactive. Able to \xe2\x80\x9cthink on your feet\xe2\x80\x9d.
• Maintains regular and consistent attendance and punctuality and available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Ability to work as part of a team.
• Agile and flexible to travel within Malaysia.

Tanggungjawab

Summary of Key Responsibilities

• Welcomes our customers in a friendly and professional manner and presents a positive first impression, synonymous with company\'s brand image.
• Proactively engages customers through frequent and spontaneous sampling sessions to create attention for company\'s products.
• Interacts with customers, ascertains their needs and serves customers by helping them select products and merchandize and assisting with inquiries or concerns.
• Supports company sales through engagement with customers, suggestive selling and sharing product knowledge.
• Assists store with other duties which includes, but not limited to stocking of merchandize, ensuring tidy arrangement of tables and chairs, general cleanliness of the store, etc.
• Offers recommendations to continuously improve customer experience.
• Supports the implementation of company\'s programs or initiatives.
• Follows company\'s operational policies and procedures and reports essential information to superior.

Manfaat

• Dental, Miscellaneous allowance
• Medica
• Sports (e.g. Gym)
• Vision, Formal (e.g. Shirts + Ties)
• Staff Purchase/ Discount
• Office: Mondays - Fridays ; Retail Outlets: 6 days per week, shift required

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