Job Description

Description:

Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world.

Hyatt Place Kuala Lumpur, Bukit Jalil - marks the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the southern corridor of Kuala Lumpur, the hotel features 250 guestrooms, a three-meal restaurant, large Ballroom, 4 meeting rooms and flexible event space, Rooftop restaurant, a fitness centre, and a sky pool.

We are currently looking for a Human Resources - Host to join us as we continue to embark this exciting journey with the hotel. This position reports to the hotel Human Resources Manager.

Main Duties

Administration

• Ensures all documents related to the section properly filed for reference.
• Ensures all Accounts Receivable and Accounts Payable tasks are completed in a timely fashion.
• Ensure all Materials Orders are placed, received and stored to ensure use by dates and any spoilage issues are managed.
• Ensures Associate files are maintained and associates payroll and leave records are processed and maintained

• Attends and contributes to all Meetings as required.
• Provides courteous and professional service at all times.
• Assists in recruitment activities, prepares and posts vacancy announcements, contacts applicants for screening interviews; screens applications and resumes; arranges interviews appointment and refers suitable candidates to Department Heads; checks and documents applicant references.
• Assists with the coordination of the associate recognition programmes.
• Assists by checking to ensure all associate facilities are maintained within standards, i.e. Associate Lockers, Associate Restaurant, Associate Dormitory and Associates\xe2\x80\x99 smoking area.
• Willingly attends hotel training sessions as scheduled to improve skills and knowledge.
• Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.
• Is knowledgeable in statutory legislation in associate and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Associate Handbook and the Hotel\xe2\x80\x99s policies concerning fire, hygiene and health & safety.
• Ensures high standards of personal presentation & grooming.
• Prepares letters of offer; assist in new associate orientation.
• Maintains an updated list of applicants and applicant files.
• Maintains positive guest and colleague interactions with good working relationships.
• Exercises responsible management and behaviour at all times and positively representing the Hotel and Hyatt Hotels Corporation.
• Assists and participates in all Human Resources activities.
• Ensures and practices the utmost protection of office\xe2\x80\x99s confidentiality.
• Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.

• Is knowledgeable in statutory legislation in associate and industrial relations.
• Understands and strictly adheres to Rules and Regulations established in the Associate Handbook and the Hotel\xe2\x80\x99s policies concerning fire, hygiene and health and safety.
• Ensures high standards of personal presentation and grooming.
• Maintains strong, professional relationships with relevant representatives from competitor hotels, business partners and other organisations, including local schools, hotel schools and universities.
• Responds to changes in the Human Resources function as dictated by the industry, company and hotel.
• Attends training sessions and meetings as and when required.
• Carries out any other reasonable duties and responsibilities as assigned.

Hyatt