Job Description

Mohon

Kelayakan

Requirements:

• Having 2-years' experience as a waitress is a plus
• Able to work in shifts as needed
• Having a friendly and sociable personality is key
• Confident, communicate well, calm under pressure
• Comfortable to help resolve basic complaints
• Like to meet and engage with people
• Passionate and enthusiastic
• Works well with others and good team player
• Able to multi-task

Tanggungjawab

Responsibilities:

• Welcoming customers into our casa with a friendly, energetic and warm welcome and give a sincere farewell when they leave
• Be aggressive and active in attracting customers to dine at Nando's
• Able to talk about our brand story and introduce our specialities to customers especially if it's their first time at Nando's
• Bringing customers to the table and explain Nando's ordering SOPs
• Know how to engage with the customers if there's a queue and provide accurate wait times
• Be caring towards all customers, especially those with special needs i.e. children/elderly
• Be caring towards all customers, especially those with special needs i.e. children/elderly
• Be responsible for the hostess station/restaurant entrance and keep it neat, tidy and up to Nando's brand standards
• Be observant and able to manage the table turnovers so that customers don't have to wait long
• Be courageous to walk around the mall and give out leaflets/other LRM activities
• Be generous in sharing ideas and knowledge with other Front-of-house personnel/new hostess
• Be passionate and genuinely care about the customers and their needs - prepared to assist front-of house if needed

Manfaat

• EPF, Socso, EIS
• Staff Meal
• Medical & insurance coverage
• Uniform provided
• Training provided

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