Hotel Booking Support Mandarin Speaker (2025 Intake)

George Town, Pulau Pinang, Malaysia

Job Description


MohonKelayakan

  • Fresh graduates are welcome to apply
  • SPM or Diploma in any discipline
  • Fluency in written and spoken Mandarin
  • Experienced or interest in , Customer Service, and/or Sales
  • Willing to relocate to Penang Island
  • Willing to work rotational shift
Tanggungjawab
  • Answer customer inquiries over the phone, chat, and/or email
  • Log customer interactions in our system for proper documentation
  • Follow-up with customers as appropriate
  • Review customer's account to identify and offer products that will benefit the customers (Sales Representative)
  • Participate in team meetings and strategize on team performance improvement
  • Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement
Manfaat
  • Training Provided
  • Medical and Insurance Coverage
  • EPF, Socso, EIS and etc.
  • Annual Leave
  • Medical Leave
  • Career Progression
  • World Class Training provided (Soft skill, system, SOP and product knowledge)
KemahiranFluency in Mandarin Customer Service Problem-SolvingImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1080565
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    George Town, Pulau Pinang, Malaysia
  • Education
    Not mentioned