Job Description

Job Summary

The

Event & Catering Sales Manager

is responsible for generating revenue through event bookings, banquets, meetings, and social functions. This role involves developing strong client relationships, managing the entire event sales process -- from inquiry to post-event follow-up -- and ensuring high guest satisfaction through exceptional service and attention to detail. The position requires both strategic sales planning and hands-on event coordination.

Key ResponsibilitiesSales & Business Development

Identify, develop, and secure new

event, banquet, and catering business

from corporate, government, social, and wedding segments. Achieve and exceed

monthly and annual sales targets

for banquet and catering revenue. Prepare and present

sales proposals, quotations, and contracts

to clients in a timely manner. Maintain strong relationships with existing and potential clients through regular follow-ups and networking. Actively participate in

sales calls, site inspections, exhibitions, and trade shows

to promote the hotel's facilities. Collaborate with the marketing team to promote

event packages and seasonal promotions

.

Event Coordination

Work closely with clients to

plan and customize event details

, including menu selection, seating arrangements, decor, and audio-visual requirements. Coordinate with internal departments (kitchen, banquet, AV, front office, housekeeping) to ensure

smooth event execution

. Conduct

pre-event briefings

with operations teams and ensure post-event evaluations are completed. Handle guest inquiries and resolve any issues promptly and professionally. Ensure all events meet brand standards and deliver an excellent guest experience.

Administration & Reporting

Maintain accurate records of all event bookings, contracts, and payments. Prepare

weekly and monthly sales reports

, forecasts, and performance analyses. Monitor market trends and competitor activities to identify new opportunities. Support the Director of Sales & Marketing in implementing

sales strategies and pricing policies

.

Requirements

Diploma or Degree in

Hospitality Management, Marketing, Business, or related field

. Minimum

3-5 years of experience

in event sales or catering within a hotel environment. Proven track record in achieving sales targets and managing client relationships. Excellent communication, negotiation, and presentation skills. Strong organizational and time management abilities. Proficient in

MS Office

and hotel sales systems. High level of professionalism, creativity, and attention to detail. Able to work flexible hours, including weekends or evenings, based on event requirements.
Job Types: Full-time, Temporary

Pay: RM2,400.78 - RM5,803.28 per month

Work Location: In person