Hotel Front Office Assistant

Ipoh, M08, MY, Malaysia

Job Description

Responsibilities



Perform all check-in and check-out tasks Manage online and phone reservations Register guests collecting necessary information (like contact details and exact dates of their stay) Maintain updated records of bookings and payments Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Inform customers about payment methods and verify their credit card data Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Upsell additional facilities and services, when appropriate

Requirements



Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, any field. Required language(s): Bahasa Malaysia, English Pleasant personality and positive working attitude. Must be willing to work on shift including working on weekends and public holidays.
Job Types: Full-time, Permanent

Pay: RM1,700.00 - RM1,800.00 per month

Benefits:

Opportunities for promotion
Work Location: In person

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Job Detail

  • Job Id
    JD1248638
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ipoh, M08, MY, Malaysia
  • Education
    Not mentioned