Hotel Receptionist| Fresh Grad Welcome To Apply

Johor Bahru, Johor, Malaysia
Hirehub Management Sdn Bhd
25 Current Jobs Openings
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Job Description


  • High proficiency in spoken and written English & Bahasa Malaysia (spoken Mandarin will be an advantage).
  • Have basic computer skills.
ResponsibilitiesGuest Services:
  • Greet and welcome guests upon arrival with a warm and professional demeanor.
  • Conduct check-in and check-out procedures efficiently.
  • Assist guests with inquiries, providing accurate information about hotel services, local attractions, and directions.
  • Address and resolve guest complaints or concerns promptly, ensuring a satisfactory resolution.
Reservations Management:
  • Handle phone and online reservations, ensuring accuracy and attention to detail.
  • Update and manage the reservations system, confirming bookings and special requests.
  • Monitor room availability and collaborate with the team to optimize occupancy rates.
Administrative Duties:
  • Maintain accurate guest records and manage confidential information.
  • Process payments, issue invoices, and manage cash transactions.
Communication:
  • Coordinate with housekeeping and maintenance teams to ensure rooms are prepared for guests.
  • Relay important information to relevant departments to enhance guest experiences.
  • Maintain effective communication with colleagues and management.
Benefits
  • Good career path development.
  • Performance bonus
  • Attendance bonus
Additional Benefits
  • EPF / SOCSO / PCB
  • Annual Leave
  • Performance Bonus
  • Annual Bonus
  • Allowance Provided
  • Overtime Pay
  • Flexible Working Hours
  • Training Provided
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Job Detail

  • Job Id
    JD1038172
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, Johor, Malaysia
  • Education
    Not mentioned
 
 
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