Job Description

Are you ready to get ahead in your career?

• We want to empower you turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia\xe2\x80\x99s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?\xe2\x80\x8b

You will be the owner of the Hotlink Rewards programme and responsible for the end-to-end management of the portfolio for Hotlink prepaid and postpaid subscribers, to drive a key area of differentiation for the Hotlink brand.

We are looking for someone who is independent and proactive, able to think outside of the box, and passionate about driving change and trying new things. Prior experience in product marketing or managing loyalty programmes is a plus.

Key Responsibilities:

Drive development and growth of the Hotlink Rewards programme to the prepaid and postpaid subscriber base.

Design and implement marketing campaigns to grow programme adoption, improve customer retention & engagement, and improve Hotlink brand positioning.

Track, analyse and understand the performance of the Hotlink Rewards programme against key KPIs and success measures.

Identify areas to optimise and improve programme performance and, where necessary, work cross-divisionally with technology and product development teams to deliver enhancements.

Manage all operational functions of the current Hotlink Rewards programme, including budgeting, campaign planning, tracking and reporting.

Work closely with other cross-functional teams including marketing communications, finance, legal, sales, IT, value chain and customer care.

Requirements and Fit:

Degree holder.

Minimum 5 years\' work experience, with at least 3 years of relevant experience in a similar capacity.

Excellent analytical skills.

Digitally savvy.

Self-starter and independent thinker.

Collaborative and curious, able to thrive in a fast-paced environment.

What\xe2\x80\x99s next?

• Once you\xe2\x80\x99ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance \xe2\x80\x94 regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Maxis