Answers all telephones calls promptly and courteously, all guest requests are to be promptly followed up and channel through the proper personnel.
Maintains close coordination with other departments and staffs.
Checks all keys and all forms on a daily basis.
Maintains a regular update on the system especially on room changes to facilitate the front office in their sales of rooms.
Prepares daily attendance report.
Receives calls for maintenance, fills out maintenance orders and forwards them to the engineering department, frequent follow up on unfinished orders.
Records lost and found articles. And all items to be locked in store before the close of shift and the items claimed to be documented in the log, and updated in the hotel PMS.
All on loan items to be recorded and the guests are to sign a loan chit for items borrowed from housekeeping.
Job Types: Permanent, Fresh graduate
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
Maternity leave
Meal allowance
Experience:
Housekeeping: 1 year (Preferred)
Work Location: In person
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