Job Description

Responsible for the smooth operation of the floor assigned. Check staff schedule for staff on duty and check all attendance. Check and ensured staff personal grooming and fitness are up to company standard. Daily allocation of rooms and deep cleaning tasks to team members. Responsible for the cleanliness of guest rooms, corridors for all of the floor including public area pool area. To monitor public area staffs. Ensure all recorded dispatches floor master keys to maids concerned. Check occupied rooms occasionally and vacant room every morning. Make discrepancy Report to housekeeper on any vacant room found used. Check all rooms that has just been cleaned by maids and released for sale. Check by providing special attention to rooms blocked for VIPs before arrival of guests. Ensure there are adequate supplies for the smooth running of the Department. Check all equipment's are in a good working order. Submit maintenance work orders for those needing work done and then inspect the job done. Record any missing items and discrepancies in rooms. Arrange special cleaning like spring cleaning, window cleaning when occupancy is low. Completes and dispatches the housekeeping occupancy and status report at end of the shift/day. To organize immediately the guest needs under intimation to Executive Housekeeper. Assist in inventory stock taking at end of every month. Record any Lost & Found items found in rooms or public areas. Train new staff and re-train the old one if necessary. Assist with the duties of Chambermaids during busy period. Check to see that Pest Control Service is carried out accordingly and appropriately. Report to Housekeeper or Assistant Housekeeper on any irregularities observed during the course of work. Check all assigned are at close of day making sure all equipment's, keys and supplies are stored and locked properly. Handles guest's complaints tactfully. To perform any additional duties as and when requested by the Management.
Job Type: Full-time

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

Health insurance Maternity leave Parental leave
Work Location: In person