Job Description

1. Acknowledges and greets guests in public spaces with a warm, friendly greeting.
2. Attends to guest calls, guest requests /guest complaints in the area assigned to him.
3. Reviews daily inventory of rooms, arrivals and departures.
4. Reviews daily inventory of supplies needed to complete the assignments for the day.
5. Cleaning of hotel rooms including: dusting, vacuuming, changing bed linens,
6. Cleaning bathrooms, lobby and common areas.
7. Perform quality cleaning to meet required standards within set time limits.
8. Ensure security of guest rooms and privacy of guests
9. Deliver and retrieve items on loan to guests e.g. iron and ironing boards
10. Pick up ground litter around hotel or whatever visible.
11. Responsible for following the standard operating procedures.
12. Responsible for achieving and exceeding the guest satisfaction score.
13. May perform similar duties as requested by supervisor.
Signature Hotel is boutique hotel situated in the heart of Kuala Lumpur and highly rated
by Ministry of Tourism as a popular boutique hotel. Signature Group of Hotel is established in the 14th April 2012 and is located in KLSentral which one of the most prominent
and established locations in Kuala Lumpur.
Currently, we owned (5) branches which are in KL Sentral, Setia Walk Puchong, Little
India, Pantai, and Pudu. The great advantage of our hotel is that it is a refuge from home
life. To put it rather bluntly, we are not the type who wants to go back to the land; we are
the type who wants to go back to the hotel. Public transportations and offices are just 10
minutes\' walk away to reach your favorites F & B\'s for restaurants, and in fact, we own
our business Centre for corporate clients spa relaxation facilities and money changer
which operates longer hours for our customer at your convenience.
Our friendly staffs are always ready to assist you with any inquires or guide yoto travel
around the KL City Centre. Verbal exchanges between consenting adults in private areas
of little interest to me as they probably are to them. Whether you are interested in learning
more about small Luxury Hotels of the World, would like to become part of the brand, want
to know more about our partnership or our commitment to responsible tourism, you will
find all you need here.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent