Supervise all housekeeping employees, plan and assign work assignments, give training for newly recruited employees, audit and inspect housekeeping personal work assignments and requisition supplies.
Responsible for cleanliness, orderliness and appearance of the entire Hotel.
Ensure that rooms are made as per company standards.
Procurement & maintenance of par stock of guest supplies, cleaning supplies, linen and uniform.
Develop and implement Housekeeping systems and procedures
Prepare reports for management information.
Attending and resolving guest complaints immediately.
Organise on-the-job training and evaluate its effectiveness.
Recommend recruitment and training of new personnel.
Work and liaise closely with Maintenance and/or contractors on property defects and preventive maintenance.
Requirements
Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent.
\xc2\xb7Minimum 4 Years (s) of working experience in the related field of which at least 1 year in a senior or leadership role is required for this position.
Required language(s): English, Bahasa Malaysia,
Required Skill(s): Microsoft Office, Knowledge of Property Management System.
Candidate must possess good interpersonal and communication skills to give clear, concise instructions.
Well-developed leadership skills, proactive work style, team worker and able to work under pressure.
Positive work attitude, strong discipline, responsible.
Willing to work on shifts, weekends and Public Holidays.