Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.
Supervise the implementation of housekeeping standards and procedures in relation to:
o Bedroom service o Bathroom service o Cleaning service o Linen maintenance
Solve employee grievances.
Ensure consistency within the department.
Works with Superior and Human Resources on manpower planning and management needs.
Open and close the shift and ensure effective shift hand over.
Skill Required:
Able to work independently with minimum supervision
Passion to work in a dynamic environment
Housekeeping operation knowledge
Experience & Education:
At least 2 years of housekeeping experience include supervisory.
Minimum posses a Diploma in any related courses hospitality.