Job Description

SELECTION CRITERIA: -

Diploma/Bachelor's degree in Human Resources, Business Administration, or a related field. 3-5 years of experience in a human resources role, preferably within a healthcare, veterinary, or 24/7 operational environment. Have a solid knowledge on HR principals, practices and compliances with Malaysian Employment Laws and managing the company handbook Exceptional interpersonal and communication skills, with the ability to build rapport and trust with employees at all levels. Proven knowledge & understanding of Human Resource regulations and keeping abreast on current changes. Proficient in the use of HR tools such as Hr2000 payroll, Online leave apps, Ms Office , Zoom conferencing, HRDF , Immigration and all HR relation platforms. Ability to use Canva , social media and any online recruitment portal to support the business recruitment and onboarding needs. Proven ability to handle confidential information with integrity and discretion.

Job Scope

Recruitment and Onboarding:

Manage the end-to-end recruitment process for all roles including job posting, candidate screening, interviewing, and offer management. Develop and implement effective onboarding programs to ensure new hires are successfully integrated into the team and understand the unique demands of a 24/7 hospital/service environment. Collaborate with department heads to identify staffing needs and develop strategic recruitment plans.
Employee Relations and Support:

Serve as the primary point of contact for employee inquiries and concerns, providing guidance and support on HR policies, benefits, and career development. Mediate and resolve employee relations issues, ensuring fair and consistent application of company policies and legal compliance. Promote a positive and inclusive work environment by organizing staff engagement activities and fostering a culture of teamwork and respect.
Performance Management:

Administer and support the performance appraisal process, working with managers to set clear goals and provide constructive feedback. Develop and implement performance improvement plans (PIPs) as needed, and assist in disciplinary actions in accordance with company policy.
Compensation and Benefits:

Administer payroll, ensuring accuracy and timely processing . Manage employee benefits programs and assist employees with enrollment into training program and claims sanctioned by the organization. Ability to plan and manage manpower budgets.
Training and Development:

Identify training needs and coordinate professional development opportunities for staff, including continuous education for veterinary professionals. Ability to support , coordinate and manage HRDF training activities and collaborate with other training agencies.
Compliance and Administration:

Maintain up-to-date employee records and HR databases. Ensure compliance with all state, and federal labour laws and regulations. Manage and update company policies and the employee handbook as needed. Ability to support and oversee ISO , other Quality Assurance and Health & Safety standards which has been established by the organization.

BENEFITS:

1. SOCSO contribution both portion borne by employer
2.Monthly KPI Incentive
3.Project based incentive
4.Yearly bonus
5.HRDF claimable training provided
6.Career progression
7.Festive incentive
8.Staff discount on product and service
9.Staff service award
10.Medical benefit provided

Job Types: Full-time, Contract

Pay: RM2,300.00 - RM3,500.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person