Job Description

OBJECTIVES OF THE PROGRAMMEThe WHO Global Service Centre (GSC), Malaysia provides specialized services to all staff and all WHO offices worldwide in respect of human resources, procurement, finance and support of corporate IT applications and infrastructure. The aim of the GSC is to provide the swift and reliable delivery of a comprehensive array of products and specialized services covering all these fields. The Global Human Resources (GHR) team within the GSC focuses on the execution of HR services on a global scale with the aim to provide reliable, efficient and consistent services as a one-stop-shop for all staff in WHO and partner agencies.DESCRIPTION OF DUTIESWithin the delegated authority, the incumbent is assigned all or part of the following responsibilities. However, staff may be reassigned to perform other duties within GHR as determined by the Unit Head, GHR which includes ad hoc assignments, reinforcing other teams or replacing other staff members as required.Under the direct supervision of the Team Lead, the incumbent is responsible for the following duties: * Appointment of Professional staff (P) and appointments by Inter-Agency transfer, Secondment or Loan for all categories of staff.

• Extension of temporary contracts for professional staff, taking into consideration the contract history and administer applicable entitlements accordingly.
• Administer and prepare letters related to reassignments with change in duty stations including reassignment through arrangements of loans or secondments and reassignment to Special Operations Allowance (SOA) duty stations.
• Administration of appointment, reassignment and separation related entitlements and review periodical entitlements, when required.
• Separation of staff members (in P and higher categories) and administering terminal entitlements.
• Processing Sick Leave under Insurance Cover (SLIC) cases and GSM administration related to SLIC (contract extension, Special Leave with Full Pay (SLWFP), sick leave, SLIC dates and extension, annual leave adjustment, home leave adjustment, Within-grade increase (WIGI) adjustment, changing SLIC or sick leave to service incurred).
• Review and administer annual leave adjustment, when required.
• Review and administer home leave due date adjustment, when required.
• Review and administer Rental Subsidy and Rental Advances.
• Prepare Salary Step Review forms.
• Initiate related travel requests and retroactive travel claims (RTCs) for appointment, reassignment and separation.
• Processing of education grant claims independently for full year including transmission of weekly payroll reports to Payroll/GSC and cases involving interagency transfers.
• Uploading all GHR transaction related supporting documents in the L Drive for Enterprise Content Management (ECM) upload.
• Guide G4 and G5 staff in implementing complex GHR transactions in GSM.
• Act as mentor for new staff members and provide appropriate on job training through buddy arrangements.
• Support P staff in delivering classroom training when required.
• Updating the status of implementation in both electronic service level agreement (eSLA) and HR Action Plan (HRAP).
• Perform other duties, as required.

REQUIRED QUALIFICATIONSEducationEssential: Completion of secondary school education or its equivalent.
Desirable: Higher level education in human resources or related field.ExperienceEssential:

• At least 8 years of relevant experience in HR management and/or HR administration, or
• 6 years with the first level university degree, or
• 5 years with an advanced university degree.

Desirable: Experience in the use of an ERP system such as Oracle.Skills

• Good technical expertise in human resources.
• Ability to multi-task while paying attention to detail.
• Good knowledge in the use of spreadsheet, word processing and Web-based software.
• Meticulous and detail oriented.
• Good analytical and general organizational skills.
• Sound judgement, integrity and tact when dealing with others.
• Excellent inter-personal and communication skills.
• Ability to brief others and explain procedures.

WHO Competencies * Teamwork

• Respecting and promoting individual and cultural differences
• Communication
• Moving forward in a changing environment
• Producing results.

Use of Language SkillsEssential: Expert knowledge of English.
Desirable: Intermediate knowledge of French.REMUNERATIONWHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at MYR 70,496 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level including those of a temporary nature.

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link:

. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (

) are strongly encouraged to apply.

• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the

into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO\'s operations please visit:

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO\'s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at

.

• This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.

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World Health Organization