Job Description

Position Overview
The HR Business Partner (HRBP) plays a role in aligning human resources initiatives and functions with business objectives specific to the insurance sectors. This position acts as a strategic advisor and trusted consultant, ensuring that HR practices empower employees, enhance organizational culture, and drive sustainable business success. The ideal candidate possesses a blend of HR expertise, insurance industry insight, and a deep understanding of Takaful principles, enabling effective delivery of people strategies that are both compliant and innovative.
Key Responsibilities

• Strategic HR Partnership: Collaborate with senior leadership and department heads to develop and implement HR strategies that support the objectives of the businesses.
• Employee Relations: Foster a positive work environment by addressing employee concerns, mediating conflicts, and ensuring fair and equitable treatment in accordance with company policies and ethical standards.
• Talent Acquisition: Oversee the recruitment process, ensuring talent pipelines align with organizational needs.
• Performance Management: Design and manage performance appraisal systems focusing on continuous improvement and high performance.
• Learning and Development: Identify training needs, recommend, and organize programs to upskill employees in insurance products, principles, regulatory requirements, and leadership competencies.
• Compensation and Benefits: Partner with compensation specialists to ensure competitive, compliant, and equitable reward structures for all staff.
• Change Management: Guide teams through organizational change initiatives, mergers, or restructures, ensuring minimal disruption and maintaining engagement.
• Diversity and Inclusion: Champion diversity initiatives, promoting inclusive practices that respect cultural and religious sensitivities.
• Compliance and Governance: Ensure all HR practices adhere to local labor laws, insurance industry regulations, and Shariah principles where applicable. Maintain up-to-date documentation and audit readiness.
• HR Analytics and Reporting: Leverage data-driven insights to inform HR practices, monitor key metrics, and produce regular reports on workforce trends, turnover, and engagement for leadership.

Required Qualifications and Skills

• Education: Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. A Master's degree or professional HR certification (e.g., SHRM, CIPD) is an advantage.
• Experience: Minimum of 8-10 years in HR roles, with at least 7 years as an HR Business Partner or similar capacity. Prior experience in insurance or financial services is highly desirable.
• Industry Knowledge: Familiarity with insurance products, models, and the regulatory landscape governing both.
• Communication: Excellent written and verbal communication skills in English (and other relevant languages, as required), with the ability to engage stakeholders at all levels.
• Analytical Thinking: Strong problem-solving abilities, with a knack for data analysis and the application of HR analytics in strategic decision-making.
• Interpersonal Skills: High emotional intelligence, diplomacy, and the ability to navigate complex interpersonal and organizational dynamics.
• Ethical Judgment: Commitment to ethical practices, confidentiality, and respect for cultural/religious sensitivities.

You are the heart & soul of Zurich!
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.
Let's continue to grow together!

• Location(s): MY - Kuala Lumpur
• Schedule: Full Time

Skills Required