Job Description

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.





Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.





We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.





We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you'll get to:

Onsite coordination of training and engagement activities Prepare weekly recruitment, team and ER meeting minutes Coordination of end-to-end offboarding process such as support in exit interview, email update to Ops team, admin and IT, preparing of acknowledgement of resignation email Support on preparing knowledge article such as process flow, step by step system guide Support on hiring process such as interview arrangements, candidate screening, onboarding email sent out to trainer. Handle background checks, including further verification and reference check Handling of Workday issues including supporting Ops team inquiry and coordinating with global SSC team on resolution Handling internal movement such as issuing letter, communication to employees Supporting employee enquiries on benefits topics, guiding them on system usage and knowledge hub

What you'll Need to Succeed

Undergraduate from a degree in Human Resources or related field. Proficiency in Microsoft Office suite. Self-motivated and possess can do attitude Should have good analytical and problem-solving skills. Good administrative and organizational skills. Effective communication skills.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What's more?
Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise. We encourage flexible work arrangement Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.





Find out more job opportunities at https://careers.trip.com







Have a good trip, and see you soon!