Job Description

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.
We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.
If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at .
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Job Title: HR Operations Senior Support
Location: Kuala Lumpur, Malaysia
Employment Type: full-time
The job
This role provides People Services operational support for AVEVA's Malaysia and / or Singapore office. It serves as the point of contact for employees, addressing queries, resolving issues and providing support on benefits administration, payroll and HR policies and procedures. The role also involves performing a range of HR related transactional activities.
Key responsibilities
Responds to inquiries including but not limited to HR Policies and Procedures, payroll audit initiated by local authorities, employee benefits, pension & statutory processes in compliance with internal policies /guidelines and state regulations via HR Helpdesk.
Provides operational support to HR subject matter experts, COEs and/or People Partners tin resolving employee issues in a thorough and timely manner.
Works with the teams to continuously improve HR services in all dimensions including quality, speed and cost of delivery.
Assists employees and managers navigate through HRIS, HR Helpdesk, Employee SelfService, Manager Self-Service and other systems.
Performs transactional activities under People Services as below but not limited to:
Administers and maintains job and personal information and leavers in HRIS
Administer on-boarding and off-boarding processes including of personal data collection, HRIS updates and conducting HR inductions for new hires. Ensure that absence rules, leave entitlement and employment terms are conditions are accurately maintained and up to date in the HRIS.
Files personal records and documents for audit purposes.
Issues employment contract/letter/agreement.
Manages basic post-offer queries.
Liaises with global mobility or vendor in local visa/work permit applications.
Payroll & Benefits
Prepare payroll and statutory /cyclical related activities ensuring compliance with legal requirement
Handles payroll & benefits, pension, insurances and health & wellbeing related queries
Essential requirements
Min 2 years HR services related experience in benefits administration, HR policies and processes.
Ability to interpret and communicate HR policies, procedures, and programs
Knowledge in labour laws, statutory requirements, payroll and benefits of countries under the scope.
Experience in handling payroll service and benefits administration.
Good interpersonal skill and ability to communicate well both oral & written, in a diverse work environment.
Proficient with Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint.
Experience using HR Information system/Software and reporting application.
Desired skills
Demonstrable problem solving & analytical skills and critical thinking.
Ability to handle challenging issues in a diverse and dynamic environment.
Discipline and effective time management of organisation skill.
Attention to details.
People at AVEVA
We're focused on the single most important part of AVEVA's business: our employees. From recruitment and reward to experience and engagement, our partnerships across the business create and enable the conditions for every individual to thrive.
Doing the best we can for our great people requires quick thinking - and big thinking. Our team is as involved in the day-to-day activities affecting the employee experience as we are in the global transformation projects shaping AVEVA's future. Join us and become part of a diverse and vibrant group that's striving to make every day at AVEVA even better than the last.
Find out more:
AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.