Job Description

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF !

Objectives of the Position

• Seek to understand business needs and provide support to a range of HR processes and programs within HR Services.
• Support process excellence in People Cluster APAC to deliver consistent and positive service offerings with minimal variation for simplicity and quality assurance.
• Participate process improvements, automation, and digitalization measures to offer best service delivery experience.

Main Tasks

Process Improvements and Project Initiatives

• Continuously reviews and improves quality management systems to ensure ongoing effectiveness and efficiency.
• Support process improvement initiatives across the People Cluster APAC, identifying opportunities to enhance efficiency, quality, and overall performance.
• Collaborates with Country teams and Hub teams to identify, prioritize, and implement process improvement projects aligned with People Cluster APAC strategic objectives.
• Explores digitalization and automation to enhance effectiveness and efficiency of quality management.
• Support and implements quality initiatives and change management, e.g., facilitating communities of practice etc.
• Support in designs and establishes workflows and system platforms for effective quality management.

Quality Assurance

• Support the development and maintenance of quality measures for respective service delivery unit. (internal performance measures and external key performance indicators framework).
• Collaborates with cross-functional teams on service offering development, process design, and service delivery, to ensure quality standards are integrated throughout the entire process lifecycle.
• Tracks and monitors improvement results (service scores improvement or efficiency savings).
• Contributes to knowledge base in creating and maintaining quality assurance knowledge articles, such as quality manuals, policies, and procedures.

Process Excellence Community

• Maintains strong relationships with various teams in People Cluster APAC to ensure their quality expectations are met or exceeded. Supports them to establish and maintain quality performance metrics, identify areas for improvement, implement corrective actions, and monitor progress to maintain the highest level of quality standards.
• Support the service delivery units on work design and coordination with vendors for seamless service delivery and to address any quality-related issues.

People Leadership

• Works with moderate supervision within established procedures and practices.
• Support in managing process excellence training programs to ensure that employees have the necessary skills and knowledge on process excellence principles, practices, and standards to maintain and improve process and service quality.

Requirements

Education

• Tertiary education, minimum Bachelor of degree in HR, Business Administration or other industry.

Working Experience

• With 1 - 2 years of related HR working experiences in HR Services.
• Preferably experience in relevant HR procedures and practices.
• Preferably working knowledge of integrated payroll systems preferably on SAP or integrated talent systems preferably on Taleo, Success Factors.
• Good analytical skills & project management competence.

Technical & Professional Knowledge

• Good general Human Resources skills and knowledge in the Asia Pacific region.
• Service mindset with strong interpersonal and communications skills
• Fundamental level of expertise in quality management principles, methodologies, and tools is advantageous.
• Proficient in Microsoft Office, Excel, PowerPoint and process mapping applications.
• Fluent in speaking and written English. Knowledge of any other Asian languages is advantageous.

BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has approximately 1,100 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.

At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 111,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of \xe2\x82\xac87.3 billion in 2022. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the U.S. Further information at .

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A unique total offer: you@BASF

At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That\'s what we call you@BASF. Click here to learn more.

A unique total offer: you@BASF

At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That\'s what we call you@BASF. Click here to learn more.

Working at BASF: We connect to create chemistry

We are proud of strong history of innovation, which has helped make us who we are today \xe2\x80\x93 the world\'s leading chemical company. Every day, our global team of over 120,000 individuals work together to turn visions for sustainable solutions into reality by connecting with one another and sharing our knowledge.

The right people are crucial for our sustainable success. We aim to form the best team by bringing together people with unique backgrounds, experiences and points of view. Our differences make us stronger and more vibrant. And an open, creative and supportive work environment inspires us to achieve exceptional results.

About BASF

Find out what BASF has to offer as an employer and why you should join our team.

Your application

Here you find anything you need to know about your application and the application process.

Contact us

You have questions about your application or on how to apply in Europe? The BASF Talent Acquisition Europe team is glad to assist you.

Please note that we do not return paper applications including folders. Please submit copies only and no original documents.

For BASF, diversity is one of the essential keys to business success and the well-being of our employees. We promote an inclusive culture that accepts the diversity of people, experiences and capabilities. By embracing talents and abilities of all kinds, we aim to boost creativity and motivation, and enhance our teams\xe2\x80\x99 performance.

Join the team and connect with more than 117,000 other minds.

Kuala Lumpur, 14, MY

BASF Asia-Pacific Service Centre Sdn. Bhd.

Human Resources

Temporary

86401

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BASF