Hr Service Delivery Associate (thai Speaker)
Puchong, Selangor, Malaysia
Job Description
- Possess in-depth knowledge of all process supported by HRSS Talent Acquisition.
- Possess in-depth knowledge of ServiceNow, SAP and other vendor systems.
- Performs Gate Keeping functions
- Provides enhanced level of customer service via phone and email channels to Recruiters and candidate based in the APAC countries.
- Facilitates background investigations and other due diligence activities
- Facilitates background check results review with Recruiters
- Handles cases with customer service techniques defined in Training Modules for Talent Acquisition.
- Must meet established Quality Monitoring and Key Performance Metrics standards
- Must have the ability to remain focused, professional, tactful, and discrete when handling sensitive and/or confidential information
- Shows initiative by participating through various team/division/companywide activities
- Can be delegated non-complex administrative task, tries out new ideas to improve performance and creates or updates job aids that are helpful to the team to perform their work efficiently
- Provides cross functional support to one other process
- Participates in continuous improvement campaigns
- Fluent in spoken and written English and Thai.
- Able to work morning Shift (8 AM - 5 PM) and Public Holidays
- Basic-Intermediate Level of knowledge/exposure to HR Information System
- Detailed oriented, high level of integrity, professional and customer focused
- Able to work under minimum supervision and fast paced environment
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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Job Detail
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Job IdJD862439
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPuchong, Selangor, Malaysia
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EducationNot mentioned