Job Description

Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative?At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.You will be empowered in 3 different areas: (i) support and deliver Quality Excellence to customers, (ii) fast and effective resolution of customer quality for all product rang, and (iii) determine recurrence and severity of customer issues, support containment, root cause analysis, correction, and prevention actions in country.Join us as a HR Services Intern to make an impact!You will join the HR support team within the HR Shared Services hub in Schneider Electric Malaysia, where the core responsibility of this team is to assist our Schneider Electric employee who are based in the East Asia & Pacific region with answering their queries related to HR topics or processes.Mission (About the Role)You will join the Peoplelink team where we strive to deliver our services efficiently with high integrity. Our employees\' experience is our priority.In this role you will support employees from the entire East Asia & Pacific region however with higher emphasis on Japan and working closely with the HR team located in Japan.
This role sets you up to gain a basic understanding of the HR processes in the many different countries in the region that we support. It is a foundational role to start with for those who want to pursue a career in a HR Shared Services environment.What will you do?

• You will be using ServiceNow Customer Relationship Management tool (where employees can submit their inquiries/report issue, they also have an option to launch a live chat) to answer inquiries.
• Perform basic troubleshooting for HR Systems (guides available)
• Escalate trending issues to local country HR teams based on patterns observed in the tickets from employees.
• You will be the back-up onboarding administrator for new hires in Japan. This involves ensuring that all personal data submissions are complete and accurate prior to the joining date of the new hire.
• Make recommendations/call out if there is a lack of information/resources available in the knowledge database.
• Create/review content in the knowledge database.
• Be involved in adhoc HR projects as required

What qualifications will make you successful for this role?

• Currently pursuing Bachelor\'s Degree in any field
• Skills/Systems Knowledge:

Communication skills - ability to speak, write fluently in English and good to have basic language speaking skill in JapaneseBasic Microsoft Word, Power Point & Excel skillsPresentation skillsDigital savvy - open to learning and utilizing the digital tools availableProblem solving mindset
Let us learn about you! Apply today.You must submit an online application to be considered for any position with us. This position will be posted until filled.Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric - apply today!\xe2\x82\xac36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World\'s most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filled.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and \'inclusion\' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy hereAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter hereSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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