Client in Oil & Gas industry. Location: Kuala Lumpur \xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd \xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd: \xe2\x80\xa2 Communicating and sharing processes, policies, and other relevant documentation to employees needed to resolve the query/ issue \xe2\x80\xa2 Proactively work on improvement projects and testing of New HR Tools \xe2\x80\xa2 Providing customer service support \xe2\x80\xa2 Escalating complex queries to appropriate owner (inside or outside of HR) \xe2\x80\xa2 You will involves providing support to HR related request such as general policy queries and related employee life cycle actions. \xe2\x80\xa2 Demonstrating high proficiency in HR processes, policies and standard operating procedures and administer day-to-day HR related transactions including promotions, salary changes end of employments, one-time payments, verification of employment and employee inquiries \xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd \xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd: \xe2\x80\xa2 Have Diploma or Bachelor\'s degree in Human Resources or Social sciences background \xe2\x80\xa2 Have 1-2 years of experience in a corporate HR support or client services role \xe2\x80\xa2 Have good analytics, business, and financial acumen, with the ability to analyse complex data, draw conclusions, and offer recommendations \xe2\x80\xa2 Be a customer focused with the ability to provide remote HR support via Global HR Centre \xe2\x80\xa2 Have ability to handle sensitive situations and maintain a high degree of confidentiality \xe2\x80\xa2 Have familiarity with customer service environment and ability to meet identified targets, KPIs and SLAs \xe2\x80\xa2 Have working knowledge of service request management tools, MS Office, Workday, Neocase, SAP and other HR related tools Interested applicants are invited to submit applications with complete r\xc3\xa9sum\xc3\xa9, stating expected salary, relevant certificates and recent passport size photo to \xe2\x80\x9cjobs@pmbsb.com\xe2\x80\x9d with subject "Application for HR Services [V0315]". Only shortlisted applicant will be contacted Pemborong Maju Bersatu Sdn Bhd is an active service provider in the oil, gas and petrochemical industry. Our main business is manpower supply services which cover professional, technical and non-technical position. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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