Job Description

Our client is a Shared Service Centre in a multinational company (MNC). In order to support the company\'s rapid growth and continuous improvement, our client is looking for a talented and dynamic professional to join them as the HR Specialist (Japanese speaker) to support their team.Job Responsibilities

• Provide support to employees on all HR enquiries, transactions & requests.
• Provide information covering a wide range of transactions, queries or requests.
• Caseload management, responding to all employee HR queries and following up on cases resolution, in line with the processes of the Global Business Services function.
• Escalate transactions, queries, requests and issues as appropriate to the broader HR team using an integrated case management tool.
• Enables the capture, measurement and trend reporting of employee data and transactions
• Builds and maintains information available to employees (e.g., Frequently Asked Questions, Knowledge Base data).
• Administrative and system support on all HR Cycles as required including on-boarding, offboarding, performance management cycle
• Identify opportunities for continuous improvement
• Serve as a liaison between employees and the COE or the SMEs, for the specific field of specialization e.g. recruitment/talent & development/Employee Relations/Compensation & Benefits
• Involvement in projects as required supporting HR & COE functions

Job Requirements

• Bachelor\'s degree in Human Resource, Business or equivalent.
• 1 to 3 years of working experience in Human Resources Management/ HR Generalist in SSC/GBS.
• Experience managing the Japanese speaking market.
• Japanese speakers with JLPT certification - N1, N2 will have an added advantage.

Reporting ToHRSSC ManagerFor more information or confidential consultation, please do not hesitate to contact Mey at shyuanmey.low@bell-ward.com.We thank you for applying with us in advance but only short-listed candidates will be notified.For candidates who applied to this job is deemed to have consented to the collection, use and disclosure of personal data by our organization for a purpose of this or any job application with Bell Ward.Company Registration No. : 1080098-P (JTK License No : JTKSM 427)

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