Job Description

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About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

What is the role?

The Team Lead will provide full employee life cycle management to manage the performance (service, productivity and quality) of HR & Payroll Administration team delivering day to day customer services to all employees and managers. Provide high quality and consistent advice and support in a cost effective and efficient way, to positively impact on customer effectiveness, efficiency and confidence. To supervise the administration of the end-to-end HR transactional activities associated with the employment cycle. To actively engage in the continuous improvement of the Business Process Services (BPS) Centre.

Provide leadership and overall operational supervision, management and support for BPS HR Services pertaining to HR & Payroll processing to ensure all transactional processes are executed accurately in a timely manner; maintain a healthy working relationship with the Clients (the customers) and controlling the service level to the Divisions.

Provide mentoring, coaching to the team. Responsible to ensure that the team members are able to demonstrate the required functional skills.

Develop a work culture that fosters application competence, service excellence, customer focus and business process knowledge.

Work together with HRO Operations Lead in coordinating the overall activities; operation, people development, process and system improvement and compliance of HR & Payroll Administration.

What you will do?

• Team management - Planning, Organizing, Leadership
• Stakeholder management and business partnering
• Compliance - ensure policy, system features, work process, exceptional handling and reference documents are compliance to business and statutory requirements
• Subject matter expert for process, work instruction, policy and exception
• Data integrity
• Transitions and projects
• Service management and continuous improvement
• Resource management

What we are looking for?

• Degree in Human Resource Management. Postgraduate in Business Management would be advantageous
• Minimum 5 years of HR & Payroll Administration experience.
• Possess teamwork and leadership qualities to lead a work group of about 10 people.
• Systematic with ability to initiate improvement & driving HR initiatives.
• Experience and familiar working with SAP HR other HRMS system.
• Experience in the initial setting up and managing operations of a shared service Centre / outsourcing. Project and Change Management experience would be advantageous.

Our Culture and Benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

Our \xe2\x80\x9cpeople first\xe2\x80\x9d philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge. We stand by the \xe2\x80\x98bring your whole-self to work\xe2\x80\x99 philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

DXC Technology