Job Description

As the GSK Business Service Centre\xe2\x80\x99s Communication and Engagement Specialist, you will be responsible for developing and executing internal communications and employee engagement plans for as well as executing our employer branding program to enable the organization to stand out as one of the top places to work within Malaysia\xe2\x80\x99s shared services industry.

You will execute programs to build employee awareness, knowledge, and engagement through thoughtful, innovative and professional communications in Malaysia creating an environment where employees can easily obtain information and key messages that help them perform their best work, connect with colleagues, and deepen their understanding of the company\xe2\x80\x99s purpose. In this role you\xe2\x80\x99ll work closely with Malaysia stakeholders and global colleagues to locally develop and tailor communications and engagement activities aligned to corporate strategy and messaging.

Key Responsibilities

Internal communications:

Develop, implement, and evaluate a robust communication plan to keep employees informed and updated on internal company affairs.

Execute timely communication for internal or companywide messaging through effective communication channels such as e-mail, Workplace by Facebook, signage, face-to-face interactions, etc.

Measure the effectiveness of communication methods used for optimisation and future improvement.

Keep up to date on GSK Global news and communications that require cascading to Hub level via a suitable communication channel.

Overseeing effective development, cascade, and dialogue/feedback on internal communication.

Create, review, advise, and update culture procedure policies relevant to culture building, employer branding, employee engagement, and employee communications.

Design, deploy, and administer an employee communication and engagement effectiveness survey.

Employee Engagement:

Lead and oversee the APAC Regional Hub\xe2\x80\x99s employee engagement plan including new joiner induction sessions.

Organize & execute APAC Regional Hub town halls.

Lead and guide the employee resource group (Team Spirit) in delivering culture-building activities to bring the Hub community together.

Organise and deliver CSR activities as part of an engagement event.

Strengthening employer branding externally which includes planning and gathering information for external recognition and awards.

Ensuring all communication and engagement plans follow industry standards, internal policies, and best practises.

Track and record engagement and branding expenditures.

Create impactful storytelling video compilation and other digital content for Hub activities (pre- and post-event).

Work in partnership with other GSK\xe2\x80\x99s Subject matter experts, communication specialists, Global capability & engagement lead locally & in other countries.

Support in HRDF grant applications for employee development initiative.

Why you?

We look for people who appreciate the importance of safety and quality and strive to continuously improve our performance and practices. We work in an open and transparent environment so you\xe2\x80\x99ll be someone who treats others with respect and integrity \xe2\x80\x93 as you will be treated yourself.

Required Qualifications

5 to 6 years of working experience in a relevant field (preferably Communication, HR Employee Engagement, Marketing & Employee Change Management).

Strong and creative writing skills (internal and external communications).

Experience managing multiple levels of stakeholders

Experienced in managing external event organisers and vendors.

Able to initiate and execute various engagement activities and work in a fast-paced environment.

Excellent communicator (strong command of the English language).

Strong and creative writing skills (internal and external communications).

Independent and adaptable in managing communications and engagement deliverables.

Able to motivate, guide, and lead the employee resource group (ERG)/change champions.

Experience using Microsoft Offices (e.g., PowerPoint, Excel, and Word), particularly in PowerPoint presentation assets.

Strong knowledge of digital content creation software such as Camtasia or other video editing or content creation software.

Excellent interpersonal skills.

Bachelor\xe2\x80\x99s degree.

Preferred Qualifications And Skills

Experience in working for shared service (GBS) environment with an MNC.

Experience working for multinational organisations.

Project management skills

Exceptional written and verbal communications skills and creativity.

Experience managing a portfolio of engagement activities across a broad range of areas.

Experience of working in a matrix organisation, balancing multiple stakeholder requirements.

Experience creating and executing communication and engagement plans that support business objectives and increase employee engagement.

Resourceful in gathering information from global and local resources including government agencies.

Good knowledge of contemporary digital communications and social media best practises.

Excellent organisational and project planning and execution skills.

Experience building strong relationships and influencing business leaders and peers (Stakeholder management).

Strong partnering skills Humility and willingness to receive and respond to feedback.

Able to grasp and champion GSK purpose, strategy, and culture.

Experience with organisational change management, diversity, and inclusion management.

*Li-GSK

Why GSK?

GSK is a global biopharma company with a special purpose \xe2\x80\x93 to unite science, technology and talent to get ahead of disease together \xe2\x80\x93 so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns \xe2\x80\x93 as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030. \xe2\x80\x8b

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it\xe2\x80\x99s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves \xe2\x80\x93 feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.\xe2\x80\x8b

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GlaxoSmithKline