Hub Supervisor First Mile, Spx Express (kelantan, Terengganu, Pahang)

Malaysia, Malaysia

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Monitor & coordinate seller pick-up order
Assign pick-up locations according to the timing of pick-up and ensure cost optimisation at all times
Perform quality and quantity checks once items have arrived at the warehouse
Address seller complaints and perform analysis to identify the root cause. Simultaneously implementing preventive measures
Ensure all pick-up activities are carried out in a timely manner by monitoring the productivity of drivers & riders
Assist the fleet team lead in deployment and training of new drivers where applicable
Monitor and report KPI compliance
Ensure the compliance of safety policies and standard operations procedures for warehouse parcel inbound

Requirements :

Diploma / Degree in Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
Intermediate Excel and Google Spreadsheets literacy
Experience in logistics operations would be an advantage
Familiarity with postcodes / routing / mapping would be of good use
Excellent leadership and communication skills
Able to work in an agile environment
Fast learner, comfortable with fast-paced environment

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