Job Description

Company Overview

TNT Cleaners is a company specializing in integrated cleaning and maintenance service. In addition, we also have a team specialize in all major and minor cleaning projects for commercial, industrial, residential properties

As Human Resources Executive you will be responsible for:

Recruitment and Hiring: Managing the full recruitment cycle, from identifying staffing needs to onboarding new employees.

Employee Relations:

Addressing employee concerns, grievances, and performance management issues.

Training and Development:

Developing and implementing training programs to enhance employee skills and performance.

Compensation and Benefits:

Managing compensation and benefits programs to attract and retain talent.

Strategic Planning:

Partnering with senior management to align HR strategies with overall business objectives.

Performance Management:

Implementing performance appraisal systems to assess and improve employee performance.

Employee Engagement:

Developing and implementing initiatives to foster a positive and productive work environment.

Administration:

Manage general office operations including handling phone calls, emails, and document filing. Monitor and replenish office supplies and stationery. Help organise meetings, company events, and other office activities. Maintain proper filing systems and ensure all documents are up to date. Liaise with outlet supervisors on admin matters when needed.

HR Support:

Assist in recruitment: job postings, scheduling interviews, and coordinating with candidates. Maintain and update employee records (e.g. leave, medical, attendance).Prepare HR letters (confirmation, resignation, increment, etc.). Help in onboarding and offboarding processes.Support payroll processing by compiling attendance and leave data. Assist in organizing training, events, and employee engagement activities.

Customer Service Basic Support:

Respond to basic customer inquiries via phone, email, or WhatsApp. Follow up with relevant departments to ensure customer concerns are resolved. Help monitor customer feedback forms or online reviews where required. Maintain a polite and professional way when dealing with customers.
Requirements:

Minimum Diploma in Business Admin, HR Management, or related field. Atleast 5 years experience in admin or HR support preferred. Basic knowledge of Malaysian labour laws is an advantage. Proficient in Microsoft Office (Excel, Word, Outlook). Good written and spoken English and Bahasa Malaysia. Well-organized, able to multitask, and detail-oriented. Pleasant personality and good interpersonal skills.
Job Type: Full-time

Pay: RM2,200.00 - RM2,800.00 per month

Benefits:

Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person