Job Description

What you'll be doing

Assisting with the full employee lifecycle, including recruitment, onboarding, performance management, and employee relations Maintaining accurate employee records and ensuring HR policies and procedures are followed Providing administrative support for HR-related activities such as payroll, benefits administration, and training coordination Collaborating with managers to understand and address their HR-related needs Liaising with external stakeholders, such as government agencies, on HR-related matters Continuously improving HR processes and contributing to the enhancement of the employee experience

What we're looking for

Minimum 2 years of experience in a similar HR generalist role, ideally within the customer service or call centre industry Strong understanding of HR best practices, policies, and procedures Excellent communication and interpersonal skills, with the ability to effectively liaise with employees at all levels Proficiency in HR-related software and tools, such as HRIS and payroll systems Problem-solving skills and the ability to handle HR-related issues with tact and discretion A team player with a customer-centric mindset and a commitment to continuous learning
Job Types: Full-time, Permanent

Pay: RM6,000.00 - RM7,000.00 per month

Benefits:

Maternity leave Professional development
Education:

Bachelor's (Preferred)
Experience:

Human Resources: 1 year (Preferred) Human Resources Management: 1 year (Preferred)
Language:

Mandarin (Preferred) Bahasa (Preferred)
Work Location: On the road