Job Description

Mohon
Lokasi Kerja

• Jalan Pantai 544, Port Dickson Negeri Sembilan Malaysia 71250

Penerangan Kerja
Kelayakan
Key Responsibilities
1. Recruitment & Staffing

• Manage end-to-end recruitment for all hotel positions (full-time, part-time & trainees).
• Develop hiring strategies to attract qualified candidates for operational departments (Front Office, Housekeeping, F&B, Maintenance, Security, etc.).
• Conduct interviews, shortlist candidates, and coordinate with HODs and management for selection.
• Oversee onboarding and ensure proper orientation for new staff.

2. Employee Relations

• Maintain positive employee relations and act as the first point of contact for HR-related matters.
• Handle staff grievances, disciplinary actions, counselling, and conflict resolution.
• Ensure compliance with hotel policies and Malaysian labour laws.

3. Training & Development

• Identify training needs together with HODs.
• Plan, coordinate and monitor training programs (customer service, safety, halal competency, grooming, etc.).
• Ensure staff skill development and continuous improvement.

4. HR Operations & Administration

• Manage and update employee records, HR systems, and HR reports.
• Oversee attendance, leave management, and staff scheduling support.
• Prepare official letters (confirmation, warning, promotion, etc.).
• Handle employee benefits, welfare programmes, and hospital panel arrangements.

5. Performance Management

• Implement hotel performance appraisal procedures.
• Monitor probation reviews, KPI achievements, and staff progression.

6. Compliance & Hotel Standards

• Ensure adherence to hotel SOPs, HR policies, and statutory requirements.
• Support audits (HR documentation, safety, halal, etc.).
• Ensure the hotel maintains a professional, compliant, and motivated workforce.

Requirements

• Diploma/Degree in Human Resource Management or related field.
• Minimum 3 years experience in HR; hospitality experience is an added advantage.
• Strong knowledge of Malaysian Labour Law.
• Good communication, people management, and problem-solving skills.
• Ability to handle confidential matters with professionalism.
• Proficient in MS Office and HR systems.

What We Offer

• Competitive Salary Package
• Staff Meals Provided
• Attractive Staff Benefits
• Training & Career Development
• Staff Accommodation
• Staff Recognition Programs

Job Type: Full-time
Education:

• Bachelor's (Preferred)

Experience:

• Human Resources: 3 years (Preferred)
• Human Resources Executive: 3 years (Preferred)

Language:

• English (Preferred)
• Bahasa (Preferred)

Work Location: In person
Tanggungjawab
1. Recruitment & Staffing
2. Employee Relations
3. Training & Development
4. HR Operations & Administration
5. Performance Management
6. Compliance & Hotel Standards
Manfaat
Benefits:

• Flexible schedule
• Free parking
• Health insurance
• Maternity leave
• Meal provided
• Parental leave

Kemahiran
HR Management Recruitment Employee Relations Performance Management Compensation & Benefits HR Policies Development
Peringatan Penting
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Skills Required