Job Description

Location:

Shah Alam, Selangor (Hybrid - 2-3 days in office per week)

Company Website:

https://advantehomes.com/

Australasia

experience in international Airbnb property management achieving superior rental yields for property owners has led us with an exponential growth in successfully managing 150+ properties, hotels and resorts across 6 cities.

RESPONSIBILITIES:

Assist with guest communications, including responding to inquiries, managing bookings, and providing check-in/check-out support. Handle guest charges and refunds accurately. Monitor and adapt to changes in Airbnb, Booking.com, Agoda, Trip.com, and other OTAs (SOP updates, new features). Adjust pricing dynamically based on market trends, occupancy rates, and seasonal demand to maximize revenue. Update property details across systems (Google Drive, OTAs) accurately. Liaise with housekeeping, operations, owners, and finance to ensure smooth workflows. Handle other duties assigned by the supervisor.

REQUIREMENTS:

Strong command of English, with excellent communication skills for cross-department coordination. Minimum 3 years of professional experience in operations, administration, or coordination, preferably in hospitality or property management. Experience in short-term rental management, OTA platforms (Airbnb, Booking.com, Agoda), or hotel operations are an added advantage. Strong analytical skills for dynamic pricing and market research. Highly organized and able to multitask effectively in a fast-paced environment. Proactive problem-solver with high attention to detail.
Job Type: Full-time

Pay: RM2,200.00 - RM2,800.00 per month

Benefits:

Flexible schedule Maternity leave Opportunities for promotion
Application Question(s):

Minimum 3 years of professional experience in operations, administration, or coordination, preferably in hospitality or property management.
Education:

Diploma/Advanced Diploma (Required)
Language:

English (Required)
Work Location: In person

Expected Start Date: 07/15/2025