Job Description

JOB DESCRIPTION:

Develop comprehensive documentation that meets industry standards. Gain deep understanding of project's scope of work, and translate complex information into simple, polished, engaging content. Write user-friendly content that meets the needs of target audience, turning insights into language for user success. Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications. Evaluate current content and develop innovative methods for improvement. Research, outline, write, and edit content, working closely with technical team to understand project requirements. Gather information from technical team and develop, organize, and write procedure manuals, technical specifications, process documentation and technical proposal. Research, create, and maintain information architecture templates that adhere to industry and legal standards and allow for easy data migration.

REQUIREMENTS:

At least 3 years experience as a technical writer. Firm understanding of technical concept in ICT infrastructure (Server, Network Switches, Virtualization, Backup & Storage, etc) . Experience in writing documentation and technical proposal for various audiences. Superb written communication skills, with a keen eye for detail.
Job Type: Full-time

Pay: From RM3,500.00 per month

Benefits:

Maternity leave Opportunities for promotion Parental leave Professional development
Ability to commute/relocate:

Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person