Job Description

EMPLOYEE BENEFITS

• Employees can get up to 21 days of Annual and Medical Leave.
• Employees are covered for inpatient and outpatient (hospitalisation) medical benefits.
• Group Personal Accident (GPA) Insurance Coverage for employees.
• Employees may claim for Dental/ Eye Care/Domestic Leave Passage/Maternity Medical, Childcare Fees/Gym Membership/Professional Membership etc, annually under E-Choice Scheme.
• Employees entitled to Birthday Leave.
• Yearly awards and staff appreciation event.
• Service recognition awards for employees.
• Additional 2% EPF contribution for employees from employer.
• Private Retirement Scheme (PRS) contribution available for employees.

IDP Education Limited is an ASX listed company that is 50% owned by 38 Australian universities and headquartered in Melbourne, Australia. IDP\xe2\x80\x99s core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing, and training.

We are a proud co-owner of IELTS, the world\xe2\x80\x99s most popular high-stakes English language test which helps people to achieve their work, study and migration aspirations.

If you share our passion in helping people to pursue their dreams and thrive in an innovative agile digital culture, then come and join us as we undergo our digital revolution.

WORKING AT IDP

IDP Education\xe2\x80\x99s ongoing success comes from our highly committed and caring employees around the globe. We encourage teamwork in order to leverage our people\'s diverse talents and expertise through effective collaboration and cooperation throughout our business.
We strive to provide a working environment where people are encouraged to excel, be creative and seek new ways to solve problems, take initiative, generate opportunities and be accountable for their actions.

We believe in developing dynamic, inclusive work places that encourage and celebrate cultural differences and views, and provide opportunities for personal, professional and career development all around the world. We respect diversity in our people: their ideas, work styles and perspectives as well as offering flexibility to ensure employees enjoy a satisfying balance of work and personal life.

WHAT WE\'RE LOOKING FOR

• Outstanding leadership abilities
• Assertiveness and demonstrated ability to work effectively within a team
• Able to build constructive and effective relationships
• Strong listening, written and oral communication skills
• Aptitude for problem solving and creative thinking
• Possess strong organizational and time management skills
• Ability to plan, organize, prioritize and execute multiple tasks within set objectives in a timely and professional manner
• Outstanding customer service and familiarity with customer service principles and practices
• Honesty, integrity and adherence to policies and procedures
• Solid computer skills, including Microsoft Office
• Availability to work regularly on weekends

POSITION PURPOSE

The IELTS Exam Officer reports directly to IELTS Administrator and is responsible for overseeing the general operations and administration of the computer-delivered and paper-based IELTS tests offered through IDP Test Centers at Johor Bahru.

RESPONSIBILITIES

\xe2\x97\x8f Be responsible for the registration of IELTS

\xe2\x97\x8f Carry out duties related to IELTS pre & post test and invigilation

\xe2\x97\x8f Be responsible for managing invigilation team, preparing seating plan, other related documents and dealing with any problems that may arise during & after the test

\xe2\x97\x8f Ensure invigilator\xe2\x80\x99s record & files are updated

\xe2\x97\x8f Organize examination papers & stationaries before & after examinations, ensuring that they are securely stored as per guideline

\xe2\x97\x8f Remain onsite at all times for the duration of examinations and personally secure completed exam papers in the secure room

\xe2\x97\x8f Be responsible for inputting marks into IWAS system by the dateline

\xe2\x97\x8f Be responsible to do candidate data import/export from IWAS to IAM Bio Machine

\xe2\x97\x8f Ensure all exam answer sheets scanned and sent to OSM team by the dateline

\xe2\x97\x8f Manage the arrangements for the issue of examination result (original TRF/additional TRF/EOR) to the candidates

\xe2\x97\x8f Be responsible for the daily cash collection, hand over to the collection team by dateline

\xe2\x97\x8f Work within guideline and policy and procedure requirements by IELTS

\xe2\x97\x8f Carry out cover duties for other administrative colleagues such as front desk & marketing.

\xe2\x97\x8f Also be required to carry out such reasonable additional duties

IDP Education