Immediate Hiring] Airline Customer Service Mandarin Speaker

Shah Alam, Selangor, Malaysia

Job Description


  • Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
  • Maintain good communication and cooperation with relevant departments
  • To exceed customers\' expectations in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.
Responsibilities
  • Must be able to converse fluently using Mandarin and English
  • Must be able to read & write Traditional Mandarin word
  • Education: SPM, UEC, O-level or; and above
  • Working Hours\xef\xbc\x9a 24/7 Rotational Shift - 5 days working
  • Preferred to have six months or more of customer service experience
  • Fresher are welcomed to apply
Benefits
  • KPI incentives
  • Transportation allowances
  • 14 days AL; 14 days ML, 60 days Hospitalization leave
  • EPF, SOCSO
  • Health and life insurance
  • Medical Claim
  • Corporate deals
Additional Benefits
  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Medical Insurance
  • Allowance Provided
  • 5 Working Days
  • Training Provided
  • Overtime Pay
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Job Detail

  • Job Id
    JD1044162
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Shah Alam, Selangor, Malaysia
  • Education
    Not mentioned