Immediate Hiring] Basic Rm 4000 Mandarin English Speaking Customer Care Specialist For Travel Platform @ Subang Jaya
Subang Jaya, Selangor, Malaysia
Job Description
MohonKelayakan
- Applicants with SPM level qualification and above
- Proficient in Traditional and Simplified Mandarin (Read, Speak, Type)
- Fluent English is required for this role
- Have no issue to work on 24 Hours Rotational Shift (9 Hours per shift including 1 hour break time)
- Willing to commit on 5 days work per week and Public Holidays (Rotational 2 off days per week)
- Able to start working on 26 August 2024
- Have no issue to be fully work based at Subang Jaya, Selangor office
- Handling inbound & outbound calls, Emails, and Live Chat Pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\'s services.
- To exceed customer\'s expectation in term of service & accurate information.
- Work in team to achieve the required KPI elements SLA.
- Respond to customers questions or resolve problems related to their reservation or payment.
- Review and approve request for booking cancellation and refunds.
- Act as phone support for the booking platform.
- Monthly Salary: RM4,000 Basic Salary + up to RM500 KPI Allowance + RM20/day Transportation Allowance (10pm - 6am)
- EPF and SOCSO
- Dental Claim: Up to RM500 per year
- 14 days Annual Leave & 14 days Medical Leave
- Walking distance to LRT Subang Jaya
- One month paid training provided
Maukerja
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Job Detail
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Job IdJD1051248
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSubang Jaya, Selangor, Malaysia
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EducationNot mentioned