Immediate Hiring| Basic Up To Rm 3500 Mandarin Speaking Customer Helpdesk Support Social Media Platform @kl (fresh Graduates Are Welcomed)

Brickfields, Kuala Lumpur, Malaysia

Job Description


Immediate Hiring| Basic up to RM 3500 Mandarin Speaking Customer Helpdesk Support Social Media Platform @KL (Fresh Graduates Are Welcomed!!)

RM3,000 - RM4,000 Per Month

Full Time

Brickfields, Kuala Lumpur

Fast Response

Be an early applicant!

Posted 20 hours ago \xe2\x80\xa2 Closing 14 May 2023

Set Job Alert Set Job Alert

Be the first to see new jobs

We will email you about new job :

Email Address

Job Title

Job Location (optional)

Create Alert

Be an early applicant!

Save

Apply

Requirements

  • High proficiency in English + Mandarin (Both written + Spoken) + Cantonese (Plus Point)
  • Candidate possess with 6 months of customer service / call-center / front desk or any relevant experience is preferred.
  • Must be able to work 24 hours rotational shift (9 hours per day, 5 days per week)
  • Able to start work immediately (Intake date: 19 April 2023 & 3 May 2023)
  • Required experience: (Diploma holder) minimum 1 year call center / customer service; (SPM holder) minimum 3 years call center / customer service
  • Degree Holder (Without experience) is welcomed to apply!
  • Experienced in handling livechat would be an added advantage.
Responsibilities
  • Resolving customer queries through calls, emails, and live chats
  • Identifying customer needs and assisting them in using specific feature and functionalities in my client\'s social media platform
  • Following up with customers to ensure their issues are resolved
  • Professional customer service skills with a solutions mindset including the ability to deliver an exemplary customer experience
  • Constantly work towards improving customer experience
  • Handle customers and vendors requests, as well as external communication with them
Benefits
  • Salary package: Basic Up to RM 3,500 + Allowances
  • Working Location: KL Sentral (Strategic working location reachable by public transport
  • MNC Working Environment.
  • Paid Training Provided
  • Annual Leave
  • EPF + SOCSO

Ricebowl

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD929561
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3500 per month
  • Employment Status
    Permanent
  • Job Location
    Brickfields, Kuala Lumpur, Malaysia
  • Education
    Not mentioned