Immediate Hiring Rm4,000 Basic Salary Mandarin Customer Care Associate In Lodging Industry
Job Description
Requirements:\xc2\xb7Applicants with SPM level qualification and above\xc2\xb7Proficient in Traditional and Simplified Mandarin (Read, Speak, Type)\xc2\xb7Fluent English is required for this role\xc2\xb7Have no issue to work on 24 Hours Rotational Shift (9 Hours per shift including 1 hour break time)\xc2\xb7Willing to commit on 5 days work per week and Public Holidays (Rotational 2 off days per week)\xc2\xb7Able to start working on 19th June 2024\xc2\xb7Have no issue to be fully work based at Subang Jaya, Selangor office Scopes:\xc2\xb7 Handling inbound & outbound calls, Emails, and Live Chat Pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\xe2\x80\x99s services.\xc2\xb7 To exceed customer\xe2\x80\x99s expectation in term of service & accurate information.\xc2\xb7Work in team to achieve the required KPI elements SLA.\xc2\xb7Respond to customers questions or resolve problems related to their reservation or payment.\xc2\xb7Review and approve request for booking cancellation and refunds.\xc2\xb7Act as phone support for the booking platform. Experience Required: Min 0 Year/s
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Job Detail
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Job IdJD1038613
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:4000 - 4500 per month
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Employment StatusPermanent
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Job LocationSubang Jaya, Selangor, Malaysia
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EducationNot mentioned