Job Description

Job Summary

The Shift Supervisor is responsible for taking customers' orders, answering questions, and making recommendations on menu items, serving food/beverages to customers, and performing cashiering duties. He/she is responsible for supervising staff working the floor, assigning their work stations, resolving work-related problems and ensuring the shift runs smoothly.

Roles & Responsibilities

To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a pleasant dining experience. All the service aspects with gradual introduction to management tasks and roles. Ensure that food hygiene and safety standards are maintained and comply. Supports company sales through engagement with customers, suggestive selling and sharing product knowledge. Work together with other team members to provide good quality service. Execute any other duties as assigned.

Requirements

Excellent Customer Service Good command of spoken English Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment Min. Diploma in F&B management or any related fields At least 2 years of experience management in Food and Service Operations
Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

Health insurance Meal provided Opportunities for promotion Professional development
Experience:

Supervising: 3 years (Required)
Work Location: In person