Immediate Hiring With Bacis Salary Rm 2800 (mandarin Speaker) Customer Service Support At Petaling Jaya

Petaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia

Job Description


MohonKelayakan

  • SPM AND ABOVE IS ENCOURAGED TO APPLY.
  • FLUENT IN MANDARIN AS THE PERSON NEED TO DEAL WITH MANDARIN SPEAKING CLIENTS.
  • BASIC ENGLISH
  • WILLING TO WORK ON ROTATIONAL SHIFT ( 5 DAYS WORKS AND 2 DAYS OFF)
  • WORKING HOURS: 7 AM UNTIL 3 AM (9 HOUR PER SHIFT AND 1 HOUR BREAKS )
  • ABLE TO PHYSICAL WORK IN THE OFFICE AT PETALING JAYA
  • AVAILABLE TO START WORK BY AUG SEPTEMBER
Tanggungjawab
  • HANDLE COMMUNICATION INQUIRIES VIA INBOUND CALLS, EMAIL, AND LIVE CHAT WITH CUSTOMER.
  • ATTRACTS POTENTIAL CUSTOMERS BY ANSWERING PRODUCT AND SERVICE QUESTIONS; SUGGESTING INFORMATION ABOUT OTHER PRODUCTS AND SERVICES.
  • RESOLVES SERVICE PROBLEMS BY CLARIFYING THE CUSTOMER\'S COMPLAINT; DETERMINING THE CAUSE OF THE PROBLEM; SELECTING AND EXPLAINING SOLUTION TO SOLVE THE PROBLEM; EXPEDITING CORRECTION OR ADJUSTMENT; FOLLOWING UP TO ENSURE RESOLVED.
  • MAINTAIN A POSITIVE ATTITUDE AND CALMLY RESPOND TO CUSTOMERS\' COMPLAINTS
  • PROVIDE FEEDBACK TO MANAGEMENT AND SUGGEST PROCESS IMPROVEMENTS BASED ON CUSTOMER INTERACTIONS.
Manfaat
  • BASIC SALARY M2800 + NIGHT SHIFT UP TO RM 400 + KPI UP TO RM 500
  • EPF, SOCSO
  • 12 DAYS OF ANNUAL LEAVE AND 14 DAYS OF MEDICAL LEAVE
  • WILL PROVIDE 1 MONTH OF PAID TRAINING
  • A SUPPORTIVE AND COLLABORATIVE WORK ENVIRONMENT.
  • NEARBY LRT STATION ARA DAMANSARA
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Job Detail

  • Job Id
    JD1058750
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2800 per month
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia
  • Education
    Not mentioned