Strong Customer Service skills
Strong Verbal and Written communication skills
Strong trouble-shooting skills
Strong and fast Key-boarding skills
Should have a strong understanding of basic computer hardware, software and networking systems, and be able to explain them in a clear, concise manner.
Strong knowledge of system administration Windows Operating Systems like Server2013/2016, Win7, Win10 and MS office suites from 2007 to the most recent one. Experience with O365 beneficial
UNIX and Linux would be nice to have.
Innovative thinking
Being a team player
Curious in regards to new IT technologies
Absolutely reliable and dedicated to the job
Education and Experience Requirement:
Bachelor Degree in Computer Science or equivalent experience, but at least 5 years of working experience in IT
Working knowledge of current Microsoft based operating systems
Working knowledge of multiple browsers (IE, Chrome, Firefox)
Knowledge, training or experience with Unix or Mac desirable
Knowledge of emerging tools, techniques and technologies
Experience or training with using and troubleshooting Microsoft Office and Office 365 with emphasis on Teams, Outlook, MS Word, MS Excel and MS PowerPoint
Knowledge of Antivirus software, PKI, data security and data encryption desirable
Experience or training with set-up and troubleshooting of remote connectivity
Basic understanding of PC hardware set-up and configuration, MCP, CompTIA, A+ and/or network+ certification would be desirable
Microsoft SharePoint knowledge - desirable
Previous Service Desk or Network operations experience preferred
Working basic knowledge of Networks and troubleshooting network connection issues.
Account management, Active Directory knowledge (add, change) - preferred
Working Conditions/Physical Requirements:
Normal Office environment
Ability to sit long periods of time
Ability to talk on the phone long periods of time
Must be flexible to work any shift or overtime as requested
Travel is not expected in this position
Some light lifting and the ability to move through data center environment is required
Interested Share updated resume to
nithyag@panasiagroup.net
your or Watsapp:
+60 165720562
along with below details
Current Salary:
Expected Salary:
Notice Period:
Total Exp:
Relevant Exp:
{Note: if it doesn't suit you, please refer your matching friends or kindly ignore it}
Nithya Senior IT Talent Acquisition Specialist
HP : +6016 572 0562
Job Type: Full-time
Pay: RM2,500.00 - RM3,200.00 per month
Work Location: In person
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