Job Description

(Immediately Hiring) RM 3000 Basic Cantonese - English Customer Experience Support for Travel Platform @ PJ (Fresh Graduate Are Welcomed!!!)

SSM No : 1231113-U

High Opportunity

This job is having a better High Opportunity for you

MYR3,000 - MYR4,000 Per Month

Full Time

Petaling Jaya, Selangor

Fresh Graduates

Fast Response

Be an early applicant!

Posted 2 hours ago \xe2\x80\xa2 Closing 13 Jan 2024

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Requirements

• Converse and write fluently in Mandarin and Cantonese (read, speak, type) is a must.
• Average proficiency in English is acceptable
• Fresh graduates with no prior experience are encouraged to apply!!
• Willing to commit working on 5 days per week 24 hours rotational shifts (9 working hours including 1 hour break) including on public holiday and weekends
• Positive attitude with good communication skills in delivering professional customer service.
• Willing to work based in Petaling Jaya, Selangor
• Able to start working on the following date: 18 Dec 2023

• Able to handle all inbound calls from customers about the company\'s product and services
• Help customer resolves any issues or complaints regarding the company\'s product and services with high level of customer service
• Assist the customers in solving their problems to ensure customer\'s satisfaction with providing professional customer support
• Provide feedback on efficiency of whole customer support experience to manager and relevant departments

• Monthly salary: RM 3000 + RM 250 Fixed Allowance (After training) + up to RM 300 KPI allowance + RM 700 night shift allowance.
• Other benefits: EPF + SOCSO, 12 days Annual Leaves, 14 days Medical Leaves
• Opportunities for career advancement within the company
• Variety of facilities in company (pool, gym, rest zone and cafeteria)
• Free shuttle van service is provided from LRT Station.
• 1 month of training with basic salary will be provided

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