Job Description

Position: Immigration & Business Compliance Associate

Location: Kuala Lumpur, Malaysia (HQ)

Employment Type: Permanent, full-time

Company: Terra Asia Group (Internal Hire) | www.terra.my

Salary Range :

RM 2,500 - RM 3,700 per month

(commensurate with qualifications & experience)

Salary amount can be increased further more and highly qualified & suitable candidates

Job Summary

Support end-to-end immigration and regulatory compliance work for clients across Malaysia, including Sarawak, Sabah and Labuan. The role spans Immigration & Visa processing, business licensing and day-to-day operational support and documentation control to meet internal SLAs and audit standards.

Key Role & Responsibilities

Preparation of all aspects of the visa and immigration service, completion, accuracy and ensuring that the process runs smoothly.

Communicate with clients to request, clarify or follow-up on documentation.

Draft reports, letters, forms and submission as required for immigration and business license process.

Ensure filing/archiving of every case compliant with company database system.

Maintain and update client records and application statuses in database system and monitor visa deadlines to ensure timely submissions.

Support overall team workflow and assist colleagues with administrative tasks when needed.

Respond promptly and accurately to all communication and requests from applicants, clients, managers, government authorities, etc.

Requirements

A Bachelor's Degree in Law(LL.B.), HR, Business, Administration, International Relations & Foreign Affairs are strongly encouraged to apply and are highly preferred.

Fresh graduates are welcome & highly encouraged to apply as well

Minimum 1 year and above of experience in immigration/licensing/Legal/HR/Administrative.

Willing and able to travel to government agencies for submission

Computer literate with skills in Microsoft Office 365, Outlook etc.

Proficient in both written and spoken English and Bahasa Malaysia.

Excellent documentation discipline, accuracy, and deadline management with strong attention to detail and organization.

Location & Relocation

This position is

based at our Kuala Lumpur HQ Office

.

Candidates from other states are HIGHLY ENCOURAGED to APPLY AND must be willing to relocate to Kuala Lumpur/Selangor in order to reliably commute to the Kuala Lumpur HQ Office

Work Arrangements

Location:

Fully office-based in Kuala Lumpur, Malaysia

Working Hours:

Monday to Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 5:30 PM

What we offer

Comprehensive training and support

Opportunities for career advancement within the company

Attractive remuneration commensurate with skills and experience

Convenient office location with easy access to public transport

How to Apply

If you believe your experience and skills align with the requirements of this role, we kindly invite you to submit your application.

Please email your updated Resume/CV and supporting documents to

careers@terra.my

with the subject line:

Application - Immigration & Business Compliance Associate

To ensure your application is processed promptly, kindly include the following:

A recent passport-sized photograph embedded in your resume or attached separately

Copies of all relevant academic certificates, transcripts, and professional qualifications

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,500.00 - RM3,700.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development
Application Question(s):

Are you able start immediately? IF Not - How long is your notice period? How many annual leave balances do you have left? (to reduce your notice period?) What is your expected negotiable salary amount/range for this position? What is your last drawn salary amount? ( You may choose to not disclose at this stage of the hiring process but will have to disclose, if you have been selected to the offer stage) This role is fully office-based (no hybrid/WFH). Are you able to commit to on-site work? (Yes/No) Microsoft Office proficiency -- rate your level:
Word: ? Basic ? Intermediate ? Advanced
Excel: ? Basic ? Intermediate ? Advanced
PowerPoint: ? Basic ? Intermediate ? Advanced
Outlook (calendar/email): ? Basic ? Intermediate ? Advanced

Languages you can draft business documents in:
? English?? Bahasa Malaysia?? Both (English & BM)?? Others: ____

How would you rate your English and Malay language proficiency?
English (Spoken): ? Basic ? Intermediate ? Advanced

English (Written): ? Basic ? Intermediate ? Advanced

Malay (Spoken): ? Basic ? Intermediate ? Advanced

Malay (Written): ? Basic ? Intermediate ? Advanced

IF APPLICABLE ONLY - Immigration casework deep-dive
For each pass below, state your hands-on tasks (new/renew/cancel/transfer, special/complex), typical volume per month/quarter, locations handled, and success rate. Use the list

EP Category I / II / III Dependant Pass (DP) Professional Visit Pass (PVP) Spouse/Long-Term Social Visit Pass (LTSVP) Special Pass (SP) Residence Pass-Talent (RP-T) Permanent Residence (PR) MM2H Malaysian Premium Visa Programme (MY-PVIP) Investor Pass Digital Nomad / DE Rantau (MDEC) Any others (name it) IF APPLICABLE ONLY - List the specific licenses/approvals/permits you have handled, with your role (prep/submit/liaise/appeal), authority, West Malaysia/Sabah/Sarawak/Labuan.
1. ESD Company Registration
2. MDEC Company Registration
3. WRT (Wholesale, Retail, Trade)
4. Manufacturing License
5. MIDA/MITI
6. Malaysia Digital (MDEC)
7. MOE - Ministry of Education
8. Mining & Quarrying (specify sub-licences)
9. Local Authorities (PBTs) & State Agencies
10. Retail & F&B (local council sign-offs, premise, signage, etc.)
11. MOTAC -- Ministry of Tourism, Arts & Culture
12. CAAM -- Civil Aviation Authority of Malaysia
13. JAKIM / HALAL License
14. Labuan / LFSA licences/letters (if any)
15. MOT (Marine Dept / DSLB)
16. Logistics & Warehousing License
17. Royal Malaysian Customs (JKDM)
18. Any others (name it)

IF APPLICABLE ONLY - Sectors/industries coverage (separate lists)
Immigration work -- industries served. List all sectors/industries/natures of business you have supported, noting state/territory (Peninsular, Sabah, Sarawak, Labuan) and typical pass types done in each. Use bullets like:
1. Oil & Gas / Energy -- (EP I/II, PVP, DP, SP...) -- (Peninsular/Sarawak/Sabah/Labuan)
2. Manufacturing -- (...) -- (...)
3. IT/ICT -- (...)
4. Retail & F&B -- (...)
5. Logistics & Supply Chain & Shipping -- (...)
6. Construction / Engineering -- (...)
7. Mining & Quarrying -- (...)
8. Hospitality/Tourism (incl. MM2H cases) -- (...)
9. Financial & Professional Services (incl. Labuan) -- (...)
10. Education/Healthcare/Agriculture/Plantation -- (...)
11. FMCG/Trading/Import & Export -- (...)
12. Engineering -- (...)
13. Telecommunications -- (...)
14. (Add any others you've handled.)

IF APPLICABLE ONLY - Which online systems/portals have you actually used (log-in and submit) and for what: ESD/MYXpats, MDEC e-services, MIDA portals, KPDN (WRT), state systems (e.g., Sarawak GENESIS, Sabah SWIMS), local councils (e.g., DBKL/MBPJ), LFSA, others? Are you willing and able to Relocate to Kuala Lumupur/Selangor for this position? (YES/NO)
Our office address and working location for this position is at A-2-6, Megan Avenue 1, 189, Jalan Tun Razak, Hampshire Park, 50400 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Work Location: In person