Inbound Banking Officer (24/7 Rotation) June 2023 Intake
Kuala Lumpur, Malaysia
Job Description
\xe2\x9c\xa8 Basic salary up to 3,8K + various allowances + good benefit \xe2\x9c\xa8 Monthly intake and immediately interview arrangement \xe2\x9c\xa8 Walking distance from main LRT \xe2\x9c\xa8 Contact Centre Environment (24x7) with training provided \xe2\x9c\xa8 5 working days per week & work from office \xe2\x9c\xa8Degree fresh graduate with completion letter/final transcript are welcome to apply!! Responsibilities:
- Answer calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Respond to customers on timely manner while following standard operating procedures.
- Comply with Bank\xe2\x80\x99s policies and available procedures/guidelines to ensure safety and security of the Bank and customers\xe2\x80\x99 assets are maintained.
- Strive to achieve key performance indicators.
- Candidate must possess at least a SPM/STPM/ Diploma/ Bachelor\'s Degree, Post Graduate Diploma, Professional Degree in any field or equivalent.
- Ability to work under pressure and independently.
- Willing to work on 24/7 rotational shifts and weekend.
- Strong command of spoken and written English.
- Dental insurance
- Health insurance
- Day shift
- Evening shift
- Weekend jobs
- Diploma/Advanced Diploma (Required)
- Overnight Shift (Required)
- Night Shift (Required)
- Day Shift (Required)
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Job Detail
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Job IdJD951240
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned