Job Description

Mohon
Penerangan Kerja
Kelayakan

• High school, diploma or equivalent required; college degree preferred.
• Minimum 1 year of experience in a sales or customer service environment, preferably in a call center setting.
• Have the sales experience in call center more prefer.
• Willing work in Rotational Shift.
• Wiling to relocate in Petaling Jaya Area.
• Strong verbal communication in English and Malay, and active listening skills.
• Proven ability to meet or exceed sales targets in a performance-driven environment.
• Comfortable handling high-volume inbound calls.

Tanggungjawab

• Answer inbound calls, email and chat.
• Actively listen to customer needs and recommend appropriate products and services.
• Convert inquiries into sales while providing excellent customer support.
• Educate customers on product features, pricing, and promotions.
• Maintain a high level of product knowledge to ensure accurate information is provided.
• Document all interactions using CRM tools and follow up when necessary.

Manfaat

• Provided training.
• Provided allowance.
• 5 working days.
• Near to LRT Station.
• Annual leave/Medical leave.

Manfaat tambahan

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Training Provided
• Allowance Provided

Kemahiran
Sales Customer Service Communication Skills CRM Software Active Listening
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Skills Required