Job Description

Mohon
Penerangan Kerja
Kelayakan

• Minimum SPM / Diploma / Degree in any field.
• Experience in call center, sales, is required
• Excellent communication and persuasion skills in English
• Comfortable working with sales targets and incentive-based performance.
• Ability to work in a fast-paced environment and handle multiple inquiries efficiently.
• Basic computer literacy and familiar with CRM / call handling systems.
• Willing to work in shifts.

Tanggungjawab

• Handle incoming calls, emails, or chats from customers who are interested in the company's products or services.
• Understand customer needs and provide suitable product recommendations or solutions.
• Promote and upsell relevant products or add-on services to meet sales targets.
• Maintain accurate records of customer interactions in the CRM system.
• Follow up with customers to ensure satisfaction and encourage repeat business.
• Work closely with the team leader and sales manager to improve conversion rates and service quality.
• Adhere to company policies and compliance standards, ensuring a professional and customer-focused approach.

Manfaat

• Provided training.
• EPF & SOSCO.
• Annual leave & Medical leave.
• 5 working days.
• Allowance provided.
• Medical Insurance / Panel provided

Manfaat tambahan

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Training Provided
• Allowance Provided
• 5 Working Days
• Insurance

Kemahiran
Inbound Sales Customer Relationship Management (CRM) Communication Skills Lead Qualification BPO Experience
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Skills Required